After disasters, property owners, public adjusters, contractors, and attorneys face substantial obstacles when assessing structures for repair. Damage must be precisely documented, which can’t be done comprehensively with 2D photos or video. In addition, the claims process can take months, during a time which a building’s condition can change, further complicating the claims and rebuilding process. This provides a real issue for owners who have to complete repairs as quickly as possible, sometimes before the insurance claim is sorted.
Owners need to proactively “freeze” (or capture) their properties in time, so they can easily proceed with repairs and the claims process in the event of loss. While photography and videos are both tools that can be used, they don't provide nuance, which is why many property owners today have turned to Matterport’s immersive 3D and virtual reality (VR) platform to record their spaces in pre-and-post-damage condition.